Reference

Read These Terms Before You Open Your Account

These Terms and Conditions set out the rules that govern your account with super126, covering how deposits via DANA, OVO, and GoPay are handled, how your account access works, and what obligations both you and we carry.

Applies to all accountsDANA, OVO, GoPay coveredIndonesia-eligible regionsAccount security rulesContact us for changes
super126 Read These Terms Before You Open Your Account
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How We Protect Your Account and Data Under These Terms

Our Terms and Conditions are not just a legal formality — they describe the actual practices we follow to keep your account secure, your data handled responsibly, and your transactions processed fairly. Every section below reflects a real operational commitment you can hold us to. If we fall short, the contact channels in the Support section are the right place to raise it.

Data Handling

We collect only the account information needed to verify your identity and process your DANA, OVO, or GoPay transactions. We do not sell or share your personal data with third parties outside the service providers required to operate your account.

Cookie Use

Cookies are used to keep your session active, remember your lobby position, and support account security checks. You can adjust cookie preferences in your browser settings; some security cookies are essential and cannot be switched off without affecting login.

Account Security

Your account is protected by a one-time password (OTP) sent to your registered mobile number at each login.

Data Retention

We retain your account records and transaction history for as long as your account remains open, plus the period required by applicable regulations.

Who to Contact

For any request related to your personal data — including access, correction, or deletion requests — contact our support team via email with the subject line 'Data Request'.

Requesting Term Changes

If you disagree with a term or need to request an account-level exception, submit a written request through our email support channel.

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Reach Us When These Terms Raise Questions

If any clause in these Terms and Conditions is unclear, or if you need to raise a concern about your account, a transaction via DANA, OVO, or GoPay, or your access rights, our support team is the right first step. We handle account-level queries including terms disputes, wallet verification issues, and requests to update your registered contact details. All formal term-related requests should be submitted in writing so we can track and respond accurately.

Team online

Live Chat Support

Reach us through the live chat icon inside your account dashboard — available around the clock for account queries, terms clarifications, and wallet verification questions related to DANA, OVO, or GoPay.

Email Disputes

For written records of terms-related disputes or formal account change requests, email our support address shown on the Contact page. We aim to respond to terms queries within one business day of receiving your message.

Account Help Center

The Help Center inside your account settings holds answers to common terms questions — including wallet name mismatches, access restrictions by region, and how to submit a request to close or suspend your account.

Common Questions About These Terms and Conditions

These questions reflect the account and policy concerns we hear most often. If your question is not covered here, the live chat inside your account dashboard is the quickest way to get a specific answer from our support team.

Yes. Completing the account registration process confirms that you have read and accepted the current Terms and Conditions. You cannot open an account or access any part of the lobby — including slots, live casino, or the sportsbook — without accepting these terms first.

We will notify you by email or in-account message before significant changes take effect. Continuing to use your account after the notified date counts as acceptance of the updated terms. You can always request a copy of the current version through our support team.

No. Our terms require that the wallet you use for deposits and withdrawals — whether DANA, OVO, or GoPay — must be registered in your own name and match the identity details on your account. Using another person's wallet may result in your transaction being held pending verification.

You have the right to raise a formal written dispute through our email support channel. We review each case individually. If we cannot resolve the disagreement, you may choose to close your account; remaining account balances will be processed according to the withdrawal terms in effect at that time.

Send an email to our support address with the subject line 'Data Request' and your registered account details. We will confirm receipt and provide your data summary within the timeframe stated in our response — no need to use any third-party service to make this request.

Yes. Your account may only be used for personal entertainment in eligible regions where local law permits access. Using your account for commercial purposes, sharing it with another person, or attempting to exploit system errors are all prohibited under these terms and may result in account suspension.

Not immediately. When you close your account, we keep the records required by applicable regulations for the mandatory retention period. We will confirm in writing exactly which data is kept and for how long. Once that period ends, your data is removed from our active systems.

A withdrawal hold usually means the wallet name on your GoPay account does not match the name on your super126 account. Contact support through live chat with your account details and a screenshot of your GoPay wallet name. Our team will guide you through the verification step to release the hold.

The same terms apply across all regions, but access to specific features — including certain game categories and the sportsbook — depends on local law and eligible regions. We note availability restrictions inside the relevant sections of your account; check account settings or contact support for current status in your area.

Under these terms, if a live table session — such as a Live Blackjack Table round or a Spaceman Crash Play session — is interrupted by a verified technical fault on our side, the round result is voided and the stake is returned to your account wallet. Faults on your device or internet connection are outside our responsibility.